Hot Heart

I think he raises a fair point in that 99% of games "criticism" is of little to no value to developers themselves. But I maintain that 99% of criticism isn't even aimed at them, but rather OTHER gamers.

I can see what he's saying but I think it's a bit backwards when he talks about empirical evidence. Surely if enough people are writing (uniquely) about the same thing that highlights some sort of trend? Besides, if you always take that approach as a developer you can wind up with something that is more 'designed by committee'.

I think the main thing he needs to define is the news/ opinion pieces from what should be critical/ artistic pieces.