HotChops
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Don't you hate it when you have a technical problem and the support person automatically assumes you're an idiot?
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i did tech support for a website, and in said support person's defense 9.5 out of 10 people that call in for assistance are complete morons.
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Then again, if you knew how to fix it yourself, you probably wouldn't need to call tech support.
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In this particular case, I actually didn't call any support. I e-mailed the professor of my online class to ask what the textbook would be for the semester. He replied in a snarky way that I should go to the class website and read the syllabus -- except the class doesn't show up until next week. The professor is Indian, so that does make this like a support call.